Terms of Use
This Web site is operated by Dr. CHAO NATURAL FOODS, Inc, DBA: U.S. PEOPLE FOODS & BEVERAGES, INC. All inquiries may be directed to:
Dr. Chao Natural Foods, INC.
Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the drchaofoods.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the drchaofoods.com Web site.
These Terms and Conditions May Change
Dr. Chao Natural Foods reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the drchaofoods.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site.
Copyright Notice
All of the Content you see on this Web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Dr.Chao Natural Foods, one of its affiliates or by third parties who have licensed their materials to Dr. Chao Natural Foods. The entire Content of the drchaofoods.com Web site is copyrighted as a collective work under U.S. copyright laws, and Dr. Chao Natural Foods owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the drchaofoods.com Web site, and the site as a whole, are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Dr. Chao Natural Foods reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Dr. Chao Natural Foods.
Submissions
We welcome your comments regarding the drchaofoods.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to drchaofoods.com shall be and remain the exclusive property of Dr. Chao Natural Foods. Your submission of any such Comments shall constitute an assignment to Dr. Chao Natural Foods of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Dr. Chao Natural Foods will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Colors
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Product Information
Merchandise displayed for sale on this site may not be available at retail stores. The prices displayed on this site are quoted in U.S. Dollars and are valid and effective only in the United States.
Disclaimer
This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Dr. Chao Natural Foods shall not be liable for any damages of any kind related to your use of this site.
Product Disclaimer
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure ot prevent any disease.
Return Policy
Customer satisfaction is our primary goal at www.drchaofoods.com We hope you enjoy your experience of our products. However, if for some reason you are not satisfied with a product, please email us at sales@drchaofoods.com within 30 days of receiving the merchandise for return authorization. Once approved, you will be given a return authorization number. Unauthorized returns and refused items will not be accepted for refunds.
A 20% restocking charge and a US $5.00 refund charge will be levied on all returns. Shipping charges, other shipping related duties and/or other taxes incurred on our end regarding the return will also be deducted from your refund. Please pack the item in its original packaging (unused) and send back to us with the shipping charges prepaid by you. Clearly mark on the box “RETURN FOR REFUND.”
Upon receipt of the return, we will credit your credit card for the merchandise only. Please note that the original and return shipping charges are non-refundable. Because of their perishable nature, all food and/or beverage items are also non-returnable and non-refundable. We reserve the right to refuse returns that are not sent back within 30 days of authorization. Please note that REFUSED SHIPMENTS will not be refunded.